Return Policy and info
Original artwork is handmade, and each work is unique including imperfections; this is what makes each piece one of a kind! No original can be recreated.
Returns
No refunds or exchanges on items unless item is damaged in shipping. Must show proof of damage. Damaged item must be returned in 10 days from date of delivery. Contact us for any special circumstances.
True Color
Color of actual item may appear slightly different than what is viewed on your computer screen. Personal computer settings vary. We try our best to match what you see online to the originals when viewed in person. Computer images cannot represent the depth within the layers of resin that make this art form truly amazing.
Care Instructions
As with any indoor artwork, avoid exposure to direct sunlight and humidity. Dust with a lint-free cloth or vacuum lightly. To clean smudges, use a damp cloth followed by gentle buffing with soft dry cloth.
Import Taxes
Customer is responsible for all import fees and taxes.
Rights to Images
The artist reserves the right to use and sell reproductions of sold work to promote her work. All reproduction rights are retained by the artist herself. Any purchased artwork may not be reproduced by any process without proof of written permission from Janet Rockware.